All of us at Master Sender take your privacy very seriously. In order for you to better understand our data collection methods, we have compiled the following list:
1. The Master Sender Announcement Group.
While browsing our site you may see several opportunities to subscribe to our product announcement group, to join this we require you to provide your e-mail address. We use this address to notify you of new software releases, updates and special offers. For your convenience, each announcement contains instructions on how to be removed from all future mailings. We do not make your e-mail address available to any third parties. Please note that customers are automatically added to this list/group.
2. During Software Purchase.
It is important to note that Master Sender does not process orders directly. We use reputable ecommerce companies to do this on our behalf. It is very important for these companies to keep accurate purchase records. These companies will pass on the following details when you purchase one of our products to us - name, company name, e-mail address, and other relevant contact details. This data is used only to identify you in order to give you the full benefits of your purchase including free technical support and upgrade eligibility. Please note that we do not receive a copy of your actual payment details (such as Credit card numbers or Wire transfer details). We do not make any of this information available to any third parties.
3. Technical Support.
Some of our products contain Technical support wizards which help us to provide a higher level of support. When you use this software you have full control over what is sent back to our support staff. You can also have an exact copy of the data being returned to us sent to you also. This information (Settings, Hardware Spec, and Log files) is only used for the purpose of support and our copy is destroyed once your issue is dealt with.
Please note that when you contact Master Sender support any details you provide us are used only to help solve any issues you have and are destroyed once your issue is dealt with.
We do not make any of this information available to any third parties.